Salesforce reviews

4.0

79% would recommend to a friend

(22,547 total reviews)
avatar

Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Sep 15, 2023

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

-ESPP -HSA -Benefits -Work with some really great people

Cons

Wow.. Where do I start? As someone who has been here for 4+ years, I've experienced a lot of change. I used to be so proud to work here and now it just feels embarrassing. I can honestly say that as of now I could never in good faith recommend Salesforce as a great place to work (if you are in sales). Everything is up to the patch you get- expect that 1 or 2 people on a team of 7 will have decent patches, and everyone else will be scrapping the barrel. You are required to hit 50k a quarter (which is surprisingly very difficult to do in this market) and if you miss 2 in a row, you will be put on a PIP. However, with that being said, there are people in my org that have been put on plans even though they have hit. Its really your manager's discretion which can be mortifying.. Morale is LOW Salesforce has absolutely NO value for internal promotions. You are paid significantly less than market value. If you are interviewing, the recruiter will tell you you're allowed to log overtime - that's a lie ( went from 50 hours a week to now 43). This place is a revolving door- they are PIPing out the people that have been here for longer, and hiring people with NO SaaS experience because they can get away with paying them significantly less. Unless you are desperate for a job, I do not recommend coming to Salesforce.

1.0
Dec 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Money was ok, everything else was a nightmare.

Cons

All the positive Glassdoor reviews for Salesforce are the same. That's because they make new employees lie and fill out five star reviews saying they've been there a year during new employee orientation. Ohana is just propaganda. This company is incredibly irresponsible with their customers and you will feel bad every day working here. Read the one star reviews and ignore the identical fake five star reviews.

2.0
Dec 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits package, looks great on the resume

Cons

Poor management with no sense of leadership, have to manage up and be highly political which is tough due to the lack of trust and accountability. Most managers don't have an interest in developing, coaching or helping their team. They are paid on the performance of a territories growth and not individual success so as long as they are hitting YOY targets, which means they aren't concerned about individual success. Success is heavily dependent on the territory and winning the "Salesforce lottery." Culture in NYC is very much haves and have-nots, where people seem friendly but are very exclusive with only your "brand" being the leverage you have for success-- even if you are performing well or the hardest working. If you are looking to move verticals etc.. you can easily be blocked by your manager if they want to keep you for their self-interests. The management has created a self-serving environment where people don't really care or want you to have a fulfilling career. You will be shunned and humiliated in front of others if you speak up. It is not encouraged to give honest feedback.

Viewing 169 - 171 of 22,547 Reviews

Glassdoor has 26,104 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.