Salesforce reviews

4.0

79% would recommend to a friend

(22,581 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Apr 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Depends heavily on the role & org or group you're in . Good base pay and benefits. Incredibly smart people throughout the company. Ability to work in different organizations. Flexibility to work remotely.

Cons

Unattainable goals. Internal bureaucracy and fighting is worse than I've seen anywhere by far. Zero work-life balance. Expectations to take calls/respond to emails anytime of day/night 7 days a week. Only objective is to sell more to clients, not what's best for their clients. Do not live by the image they portray externally.

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Salesforce Response
7y
Thank you for leaving us this feedback. Culture is not something we take for granted, and we're continuing to work hard every day to make Salesforce a great place to work for all. If you're comfortable, I'd recommend that you connect with your Employee Success Business Partner directly to discuss this feedback. If you don't feel comfortable doing that, please reach out anonymously to our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/. We'll work to address your concerns as soon as possible.
2.0
Mar 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice workplace, social events, free lunch

Cons

Poor work-life balance, not a friendly place to work from home when needed. The technology stack is pretty outdated, most of the work is about maintaining legacy code that uses old libraries and frameworks some of them home made with poor documentation.

2.0
Sep 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Free food , Cab and perks

Cons

I joined this company with great aspiration and my dream shattered within a couple of weeks. From Managers to Upper Management in AMER shift in India craves for CSAT ...they push engineers to pitch surveys... total breach with customer ethics and core values of salesforce. Support Agent is like a survey machine nothing more than that...in fact the team never cares about the learning and enhancing the skills of Engineers. Rather find a way to get the good survey. I left the company in frustration due to these malpractices and learning curve was zero.

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Salesforce Response
7y
Thanks for taking the time to leave us feedback on your experience at Salesforce. Even though you've left, we would really like to hear more so we can improve. Could you please contact EthicsPoint at [1-866-294-3540] (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide additional details. Your feedback will help us as we continue on this journey towards making a great place to work for all.
Viewing 337 - 339 of 22,581 Reviews

Glassdoor has 26,144 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.