Salesforce reviews

4.0

79% would recommend to a friend

(22,578 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
1.0
Apr 29, 2015
Recommend
CEO approval
Business Outlook

Pros

1. Very good work-life balance . WFH within limits. 2. Decent pay. 3. Corporate responsibility. Actively encourages employees to take part in volunteering events.

Cons

1. Title egos and titles don't generally match competency of engineers. There used to be a lot of good engineers, but that has dwindled significantly. 2. Lot of politics. Watch out! 3. Technical growth will be stunted. Be prepared work with a lot of incompetent senior engineers. 4. Too much marketing hype about the product, but the products don't live up to expectation.

3.0
Oct 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Besides the obvious (pay and benefits) Salesforce is actually a pretty fun place to work. I can only speak for the sales side and working out of the SF office, I don't know much about the other orgs. Overall they do a great job hiring intelligent social people who will have fun while still working hard. The product is the best on the market and the technology for the most part blows competition out of the water. For me the best part about working at Salesforce has been the people / co-workers.

Cons

Salesforce has an interesting way of recognizing and measuring success, which is mostly driven by tooting your own horn. The practice of "building you brand" is more important to your career than doing intelligent and meaningful work. The company is driven by sales and this causes unrealistic expectations on both the sales side as well as product rollout. Many (but not all) of the low to mid level managers are either unqualified or strive too hard to please superiors. The company is more focused on showing and telling about how great it is than actually being great.

2.0
Jul 1, 2024
Recommend
CEO approval
Business Outlook

Pros

The products, the company still has a good reputations as well. Location at Salesforce Dublin is easy to commute to, even if you're coming / commuting from further away.

Cons

- As an AE at Salesforce one loses the assigned accounts / account patch at the beginning of every financial year. If one has sales pipeline built up doesn't matter it's all gone - Sales targets are too high - Account patches can't be grown during the year, thus success is only for the few who have the luck of having a good account patch - Salesforce Dublin has a big unprofessional childish kindergarden atmosphere to it - salaries are not the best and non negotiable - Salesforce Dublin is like a revolving door, once one is in, one is out quickly. I've seen colleagues who were hired, just to be fired with no chance to success given - Salesforce Dublin constantly posts videos online on how great everything is but in reality they are desperate to find employees - On-boarding is largely unrealistic - The management style is only about threats and sticks, no carrots

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Salesforce Response
1y
Thank you for your feedback. We appreciate you sharing your concerns and are continuously reviewing these processes to ensure equity, growth opportunities, and support from leadership for all. We have escalated your review to the Dublin leadership team to increase awareness and for appropriate action to be taken. We appreciate your insights and are working to improve.
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