Salesforce reviews

4.0

79% would recommend to a friend

(22,579 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

23K reviews
3.0
Mar 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Salesforce is THE company to work for. Great, innovative and future oriented products which are interrupting the industry. It is fun to sell the Salesforce Platform! Benefits and services are great and a lot of talent is working here.

Cons

Unfortunately Salesforce is falling behind on how they train, promote and retain talent. It feels like it is more important to know the right people and be part of the “boys club” rather than showing success, numbers, compassion, head room and willingness to learn. Static head count rules and less flexibility around quota setting makes it frustrating to achieve numbers with impacts that are out of control of the remit of a team are. Furthermore equal pay for equal work isn’t lived through the organisation. Particularly for longterm employees who are showing loyalty and passion are being deprived in the pay scale compared to external candidates. They are being paid significantly more in the same roles as long term employees who are promoted internally.

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Salesforce Response
7y
Thank you for your feedback. The issues you have described are not what we want to see at Salesforce. We've been working hard to increase transparency around promotions and career progression and are very intentional about fostering a culture of equality. We know there is more work to be done, but we are encouraged by the progress we've made together. If you could please provide more details anonymously by contacting our third party provider Ethicspoint at http://www.salesforce.ethicspoint.com/ you would help us to directly address these concerns and become a better workplace for all. Thank you for helping us improve!
1.0
Feb 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Nothing at in pros at all

Cons

Managers turned security into a bpo. They don't follow company culture and if you tell them any problems they start making plans to fire you. This is the worst team in hyderabad pls don't join.

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Salesforce Response
8y
Thank you for sharing your feedback. The experience that you've described is not at all aligned with our culture of transparency and the core values we share at Salesforce. If you feel comfortable, I'd be glad to hear from you directly, so that I can hear your frank feedback. If you'd rather, it would be great if you could contact our anonymous third party provider EthicsPoint at 1-866-294-3540 (toll-free) or online at http://www.salesforce.ethicspoint.com/ to provide additional details so we can continue to work to create a great workplace for everyone.
1.0
Oct 12, 2017

Account executive

Recommend
CEO approval
Business Outlook

Pros

Decent perks at the office.

Cons

-Fellow sales people act like children -Very pompous attitude of most people that work there -backstabbing mentality -your success there is defined by your patch -lots of internal politics and sucking up involved -Very deceiving to customers, will say anything and do anything to get the deal done. Testament to that is the insane amount of customer satisfaction issues you have to deal with while there

Viewing 313 - 315 of 22,579 Reviews

Glassdoor has 26,141 Salesforce reviews submitted anonymously by Salesforce employees. Read employee reviews and ratings on Glassdoor to decide if Salesforce is right for you.