Primark reviews

3.5

65% would recommend to a friend

(12,200 total reviews)
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Eoin Tonge

61% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,200 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Vendita al dettaglio e all'ingrosso industry (3.5 stars).

Reviews by job title

12K reviews
1.0
Dec 16, 2025

Unfair Management Practices Despite Great Coworkers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Supportive and professional coworkers. * Some management communicated clearly when helpful.

Cons

* Management inconsistency and favoritism (e.g., being targeted based on relationships). * Poor enforcement of policies; managers sometimes ignored issues or their own rules. * Scheduling mistakes and lack of support for PTO requests. * Lack of timely communication regarding terminations or disciplinary actions. * Instances of management making false assumptions or accusations. * Safety and security policies inconsistently applied. * Concerns with accountability and responsibility for tasks (e.g., spot checks, projects). * Cashiers often have to deal with rude customers due to lack of paper bags or management “saving” them for later, leading to stressful and sometimes emotional situations.

Viewing 385 - 387 of 12,200 Reviews

Glassdoor has 15,924 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.