During my time at Prada, I encountered several challenges that negatively impacted my experience.
1. Discount Policy:
The 30% employee discount was inconsistently applied. I often had to request it, and most of the time, the requests were denied without explanation.
2. Training:
There was no training provided, initially due to COVID-19, but even after restrictions were lifted, no effort was made to offer support or develop employees.
3. Pay and Pay Reviews:
I was significantly underpaid and felt the company took advantage of my ambition and youth. Despite repeatedly requesting a pay review, the process was continuously delayed, leaving the issue unresolved.
4. Management:
There was no concession manager for about a year, and when one was finally hired, they were dismissed during probation for theft. Overall, managerial standards were poor, and promotions seemed to be based on favouritism rather than merit.
5. Dress Code Disparity:
Female employees were required to wear red lipstick as part of the uniform, whereas male employees were not subjected to similar requirements, which felt discriminatory.
6. Understaffing:
The concession was often understaffed, resulting in employees working alone for extended periods. This made it difficult to take basic breaks, such as using the restroom, as there was no one to cover the floor.
Overall, the lack of support, poor management, and inconsistent policies made this a challenging work environment. I hope the company takes steps to improve these issues for future employees.
