Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 31 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 24 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 12 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

2.0

Jan 19, 2020

Don’t believe the hype

Customer success specialist

Recommend

CEO approval

Business Outlook

Pros

The diversity amongst the client base absolutely fascinating and an incredible joy to work with.

Cons

The ideology of OpenTable’s in house culture is truly ideal yet the true benefactors of that curtesy can be often extended to only a select group of individuals. Many of the empty’s things are considered top tier happen to be sub level at best.

2.0

Nov 22, 2016

Short Sighted

Automation engineer

Recommend

CEO approval

Business Outlook

Pros

Most of the engineers are quite enjoyable to work with. All talented and helpful. I am still friends with many of the people I worked with while there. OT was also great for continual learning. Supporting the team with books and conferences.

Cons

The business structure and hierarchy is larger than needed and rarely hears things from the bottom. OT also chose to close a branch office (the one I worked at) with no real investigation into the work that we did. Then proceeded to wait until the last week of our employment to actually care about transition. (At which point they panicked) The conglomerate (Priceline Group owns OpenTable, each with their own CEOs), didn't work. It might be a failure to communicate, but having two CEOs on top of a board and shareholders felt like it stifled innovation, but having too many layers of approval and blame caused nothing to happen.

1.0

Jul 19, 2025

Terrible leadership that tore down the great culture

Principle software engineer

Recommend

CEO approval

Business Outlook

Pros

None. Prior to Debby, OpenTable was a fantastic company to work for

Cons

Debby and Sagar have ruined morale with their leadership. They love creating a false sense of urgency and a blame culture. Don’t believe all these fake reviews that praise the company

OpenTable Response

7mo

Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. At OpenTable, we strive to maintain a positive, collaborative, and transparent culture, and we take concerns about leadership and morale seriously. We appreciate all feedback, as it helps us reflect and improve, and we remain committed to creating an environment where employees feel supported, trusted, and empowered.

Viewing 25 - 27 of 669 Reviews

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