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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      4.1

      77% would recommend to a friend

      (669 total reviews)
      avatar

      Debby Soo

      76% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Reviews by job title

      669 reviews
      2.0
      May 21, 2019

      Needs innovation and improvements

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Costco snacks and drinks. Lots of snack. Frequent company events and great office location. Work/life balance.

      Cons

      Even though company has been around for over a decade, the process here are like start ups. They're clunky, not streamlined, bad communications between dept and many doesn't seem to be interested in process improvement. Their go to answer is usually the same, "that's how we've been doing it since i started." People either quit in their first year due to frustration or boredom, or they stay here for long term. A lot of people that I work with have been here for 3+ years (some even 9+ years) and they're just going through the motions. They don't want change and just want to do 9 to 5 every day. This culture also causes minimal promotion and salary increases. If you're looking for a chill job and want great work/life balance, this company offers exactly that. If you want to learn new process/procedure or make an impact in this company, look else where. There has been a lot of turnover due to Kayak integration. People are leaving pretty much every day. Morale is at all time low.

      5.0
      May 20, 2019

      Excellent Company!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      OpenTable has a unique way of making each employee feel valued. Form supervisors to upper level management, they truly have an interest in your success in your role. The culture is extremely welcoming and supportive and most of the time feels more like family and friends rather than just co-workers. They have plenty of paths to grow your career and even host “career days” to explain these growth options. Additionally, they have a mentor program to help you achieve your goals. Hands down the best company I’ve worked for. They really got it right.

      Cons

      They will cover public transportation but not parking which can be very expensive.

      1.0
      May 2, 2019

      Not what it used to be

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      *It’s a fun industry to learn and be a part of. *Free snacks and drinks. *Remote offices seem to be doing well. *There are some great people that still work at OpenTable.

      Cons

      Here’s the truth. OpenTable is a 20 y/o company with not much going on. Do your research, you’ll see most of the reviews say very similar things. *Departments don't work well together. While there are only a handful of company objectives, teams seems to still have their own agenda and are not aligned. *It gets boring and redundant. You’re given specific things to work on and that’s all you do. It’s not scrappy, things do not move quickly. *There used to be fun happy hours and company events. These no longer exist. *Really bad leadership. There is a lack of creativity, inspiration, and empathy from leaders. This could be because they are not getting clear direction themselves, but this is a problem. *Limited growth (unless you’re really good at playing the political game) and few opportunities to learn new skills. *It’s very political. Whatever Kayak wants, Kayak gets. The OpenTable leaders will bend over backwards to make sure it happens. *Lack of excitement. Ever since the Kayak integration, there has been a big drop in morale. It’s been almost a year now, and the morale is still very low. *There is no OpenTable CEO currently. There are two OpenTable leaders who both report into the Kayak CEO. This could explain why Kayak is so highly favored and why many employees at OpenTable are in the dark.

      Viewing 436 - 438 of 669 Reviews
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      ReviewsOpenTable reviews

      Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.