Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

77% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 96 reviews)); "benefits are great" ((in 60 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 50 reviews)); "The immediate team and teams I partner with are great" ((in 32 reviews)); "Good pay and my co" ((in 22 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Training is 2 weeks then they put you on the floor." ((in 9 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

77% would recommend to a friend

(671 total reviews)

Debby Soo

75% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Senior management

3.8

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 671 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

671 reviews

4.0

May 10, 2021

Great culture - Fun product

Senior product marketing manager

Recommend

CEO approval

Business Outlook

Pros

You'll work with smart people who are really passionate about helping the restaurant industry

Cons

Old tech - It's a 20+ year old company

4.0

May 1, 2021

Great company

Fin ops analyst

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance. Consistent workflow. People are friendly and hardworking willing to go above and beyond.

Cons

As a company that works with restaurants, hotels and hospitality, the customer side is incredibly inconsistent and demanding.

5.0

Apr 26, 2021

Great company to work for overall

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Competitive pay and benefits - Acceptable work-life balance - Sold core technologies used in products - Great collaboration between sales, marketing, product, engineering - Products and features are growing rapidly as company takes on "Pickup", "Delivery"... - In my experience managers genuinely care about their employees and help them grow

Cons

- OpenTable reporting to Kayak has some downsides - Covid pandemic showed OpenTable business model could be vulnerable - Sometimes product development cycle is too fast and can be stressful

Viewing 355 - 357 of 671 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior Director, Restaurant Marketing

Stati Uniti d'America

$220K - $245K /yr

(Employer provided)

View job

Senior Product Manager (Private Dining Discovery)

Account Manager - Central Queue (French Speaking)

Director, Global Partnerships