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      MuleSoft

      Part of Salesforce

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      MuleSoft reviews

      3.8

      54% would recommend to a friend

      (590 total reviews)
      avatar

      Brent Hayward

      77% approve of CEO

      42% positive business outlook

      Ratings by category

      4.4

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.7

      Career opportunities

      3.6

      Culture & values

      3.5

      Work/Life balance

      3.3

      Senior management

      MuleSoft has an employee rating of 3.8 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MuleSoft employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      590 reviews
      2.0
      Sep 16, 2016

      Worst company for Sales Reps. Period.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Intelligent people, high bar for hiring, fun work environment, lots of focus on training.

      Cons

      If you like gambling with your sales career, by all means go for it. If you want to work somewhere where the line between being a successful sales rep and sitting on the bench is entirely due to chance, then work here. MuleSoft has a very academic, theoretical feel to it - but at the end of the day they think much higher of their culture and their products than the market does. When 80% of your reps are not even close to making quota, that's a bad thing. If you are presales or a solution architect, this could be the best job you'll ever have. You can pick and choose which projects to attach yourself to and have a blast. If you're a sales rep and actually want to make a living, run away fast!

      avatar
      MuleSoft Response
      9y
      It's unfortunate you had a poor experience in your time here, and I wish I'd had more insight into your concerns. We do focus a lot of resources on training and development, which is why most of our team are actually close to or over quota. However, as we are growing fast and training new Account Executives on a relatively complex solution and outcome-based approach, we sometimes make mistakes or miss the mark. Onboarding is certainly something we see as a critical component to our sales professional's success, and we are constantly iterating on our process to improve that experience. Thank you for the reminder to look more closely at that aspect of our organization.
      5.0
      Sep 9, 2016

      Great product

      Architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Some of the best products in the segment. * Some of the best sales and services team. * Great affable CEO. How many CEO's strikes a conversation with associate developers and mid level managers in parties :)

      Cons

      SF office is great and seems like all the company's focus has been spent on making it great. Field folks doesn't get any of those perks like catered lunches, snacks. Health insurance outside CA needs improvement. They should just drop BlueCross its always been a crappy insurance provider

      avatar
      MuleSoft Response
      9y
      Thanks for your review, and so glad you have such a positive outlook on the business! I feel your pain in feeling left out of some of the focus of the company's energy not being at headquarters. As we've grow fast, maintaining our awesome culture is one of our highest priorities. Please feel free to reach out to me or anyone in employee services to talk more about your concerns and how we can better support our field team.
      2.0
      Aug 25, 2016

      Heroism and tons of Google's wannabes

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting product and underlying technologies, fast-paced environment, generally speaking great people, and waaay above average in terms of pasion and talent for what they do.

      Cons

      Hero's syndrome: culture fosters individual heroism over collaboration and team work. Upper management has a tendency to micro-manage everything, from hiring to even tactical decisions. Company is growing very fast on sales giving the great sales team and the smoke sellers, but Engineering is not being able to keep up the pace since is not growing despites the efforts they do because of their elitism and lack of professionalism (some techincal interviewers compete with the candidates!) in hiring.

      avatar
      MuleSoft Response
      9y
      Thanks for bringing your experience to my attention. Our goal as an organization is to enable teams to be self-sufficient and self-driven, while still having enough collaboration and coordination that we don't step over each other. We are constantly figuring out the right balance to set the pattern for us to grow rapidly and remain as effective as a startup. Clearly we have some challenges there and work to do. Feedback is key to improvement, and I appreciate you calling this out.
      Viewing 475 - 477 of 590 Reviews
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      ReviewsMuleSoft reviews

      Glassdoor has 681 MuleSoft reviews submitted anonymously by MuleSoft employees. Read employee reviews and ratings on Glassdoor to decide if MuleSoft is right for you.