Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 177 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 161 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 92 reviews)); "Coworkers are great and nice" ((in 68 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 55 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 85 reviews)); "Long hours and no consistent scheduling" ((in 77 reviews)); "Commission is low and only eligible when goal is met" ((in 61 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 60 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,634 reviews)

Ratings by demographic groups

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Jun 10, 2024

Good colleagues

Eye glasses representative

Recommend

CEO approval

Business Outlook

Pros

Offer good training and the colleagues are very nice and helpful.

Cons

The store manager at that time took sales from others

3.0

Jun 10, 2024

Was okay for a time

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Free eye exams and glasses, paid for trainings, learned a lot, loved the people I worked with day to day

Cons

Corporate management was terrible and made every visit something to dread. I have worked in 2 different regions under 3 different regional managers and Horrable expereance with all of them. They were not bad people just bearers of bad news to keep cutting hours and upping production

4.0

Jun 6, 2024

Good start to learn optical

Optician

Recommend

CEO approval

Business Outlook

Pros

Learn all aspect of optical and learn

Cons

Low staff that equals more work for you

Viewing 274 - 276 of 2,634 Reviews

Jobs at LensCrafters

LensCrafters - Licensed Optician

Independent Sublease Optometrist- Vienna, WV- next to LensCrafters in the Grand Central Mall

Sales Associate LensCrafters

Omaha, NE

View job

Sales Associate LensCrafters

LensCrafters - EyeCare Advisor

LensCrafters

LensCrafters reviews

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Good colleagues

Was okay for a time

Good start to learn optical

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