Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 156 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 105 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 154 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Commission is low and only eligible when goal is met" ((in 60 reviews)); "managment does not care about employees only care about the goal" ((in 20 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

Item: LensCrafters
Rating: 4
Author: General Manager

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jan 23, 2010

Great place to start out.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to learn sales techniques.

Cons

Depending on the location, the opportunity for commission may be low and compared to privately owned companies, the pay is low. You also have to work evenings and weekends.

4.0

Nov 24, 2009

Great place to work... Good Career even Second Career.... Job Security.

Lead lab technician

Recommend

CEO approval

Business Outlook

Pros

Training - at times boring but in the end is helpful. Guidance - always a good thing when management Good for teens that have not found the perfect career. Good for a Second Career also, That's my case. although when it comes to pay it's a bit harsh.

Cons

Not many Cons. So far so good. Either I'm lucky, but Management has been very responsive and caring. Retail hours are retail hours. My first retail job and it's tough having a family

4.0

Oct 29, 2009

Good place to stay for a looooonnng time.

General manager

Recommend

CEO approval

Business Outlook

Pros

Good Pay Great Benefits - Medical - Dental - Vision - Eyewear Great Employees Great Coworkers Good Field Management Nice Product assortment Nice Stores Great Store Support Team

Cons

Everyone is soooo happy here that nobody ever goes anywhere! Sounds like a great problem to have unless you have career objectives. You will not move up for a looooooooonnng time so make sure you get the job you want to have. Your Boss will love his/her job and isn't going anywhere. His/her boss - Same thing. If you want to grow - you will probably grow elsewhere.

Viewing 2599 - 2601 of 2,633 Reviews

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