Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 156 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 105 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 154 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Commission is low and only eligible when goal is met" ((in 60 reviews)); "managment does not care about employees only care about the goal" ((in 20 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Mar 25, 2010

Assiatant store manager- Lenscrafters

Retail manager

Recommend

CEO approval

Business Outlook

Pros

Great Atmosphere, Some flex with hours (though mainly for associates)

Cons

Commision seems poor compared to other retail business, Salary is only for those working min of 40hours- anything more is not overtime, though they dock your pay if you work less than 40

1.0

Mar 7, 2010

Don't Drink The Kool-Aid

Retail manager

Recommend

CEO approval

Business Outlook

Pros

There are very few good things about working at Lenscrafters. As mentioned before, you get a free pair of eyewear on your anniversary. The health insurance is good. You do gain a basic knowledge of optics.

Cons

Company's C2 cultural belief shift is a joke. Basically, they paid consultants to dream up these cultural beliefs that employees are suppose to embrace and be empowered by. If you can't think for yourself, it shouldn't be a problem for you. Sales and profits are down, so hours are routinely cut for full time hourly employees. The review process is terrible. If you score less than a 3, you will receive a 5% pay decrease. I was there for nearly three years and never received a raise. This is not an employee friendly company. If you are not a "game player" by nature, this is probably not a good fit for you.

2.0

Mar 4, 2010

Ok if you're new to the industry

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a good place to gain sales experience and feel the pressure to sell. They have ongoing sales coaching and you can learn a lot if you're new to the industry.

Cons

The pay is relatively low compared to others I've seen. They don't want to give raises, so instead of stating that, they decide to tell everyone that they're performing at the same level, despite the fact that they are clearly not, so that they don't have to give raises.

Viewing 2593 - 2595 of 2,633 Reviews

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