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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Feb 28, 2011
Recommend
CEO approval
Business Outlook

Pros

Optical knowledge Flexible scheduling Fun associates This is a great job if you are a student who does not plan to remain for the long term

Cons

Bad pay Micromanage haven Over emphasis on sales goals that disregard a patient's *actual* needs

1.0
Feb 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Most Lenscrafters stores are open retail hours, providing a flexible range of shifts. It's a retail employer that allows you to feel a little more prestigious when compared to other retail/mall brands.

Cons

You start off enjoying what you do while learning how it works. Eventually you realize that the company lacks consistency, that the emphasis is put solely on that of bottom line profit, and that you are expendable. The product is constantly changing, and the prices consistently grow higher. You're groomed to take advantage of your client base in ways that would make good people feel uncomfortable. Furthermore, the way that goals are set make it impossible to achieve results consistently. The incentives programs change more than anything; you're required to make a monthly goal in order to receive a less than substantial incentive. The problem is in setting goals. Everytime you're able to achieve results, instead of being rewarded, you're punished by the following months unobtainable goals. You're expected to create more out of less- and you're forced to scare away your client base. You have no voice at Lenscrafters, and you will eventually feel like you've been drained of your energy, your happiness, and your life. I can't afford to purchase glasses for my family from my own employer. My Mother has a better EyeMed vision plan through her employer than I do. My employer owns EyeMed.

3.0
Jan 29, 2011
Recommend
CEO approval
Business Outlook

Pros

great starting pay, terrific benefits, alot teambuilding

Cons

hours can be long, standing on your feet all day

Viewing 2554 - 2556 of 2,633 Reviews

Glassdoor has 2,668 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.