Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 167 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 154 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 99 reviews)); "Coworkers are great and nice" ((in 73 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 60 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 152 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 85 reviews)); "Long hours and no consistent scheduling" ((in 77 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 58 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

Skip to content Skip to footer

Notifications

LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Sep 17, 2012

Not bad, lots to learn

Certified technician

Recommend

CEO approval

Business Outlook

Pros

Management is eager to help. Pay isnt bad.

Cons

Management has a unique culture, almost as if they practice fraternization like policies of the military.

3.0

Aug 18, 2012

You must make your own job satisfaction

Retail manager

Recommend

CEO approval

Business Outlook

Pros

Co-workers are close knit and as always customers are fun and rewarding Frames are fun and stylish

Cons

Product is way too overpriced The rigid "sales" strategy takes all the fun out of selling and establishing your own credibility and leans more toward old fashioned car salesmanship

4.0

Aug 15, 2012

Dime a dozen

Certified technician

Recommend

CEO approval

Business Outlook

Pros

It's a good part time job. It takes a lot of training to feel competent at it, and it's not very repetitive because you are always problems solving and fiddling with glasses to make them look their best, or improve the prescription. Hours are pretty flexible. I like my bosses and co-workers, everyone is very friendly and helpful. I look forward to going into work most days :) Paid time off on holidays, and eye care benefits for part-time employees!

Cons

Since I've worked there we've constantly been understaffed, and staff is under-experienced. I'm lucky to have a manager who has been in the business forever, but LensCrafters has a bad habit of hiring incompetent managers, who haven't had enough optical experience. Can be high stress, working in the lab you're always on a time crunch, but that makes it more exciting too, and the days are never boring :) Retail weekend and late hours are never very fun.

Viewing 2548 - 2550 of 2,633 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters