When I first started here it was great. It was flexable, my team worked well together and my pay started out decent doe the time. But the last few years this company has gone downhill fast. First they shut our full lab down and made us emergency only. Into my second year we lost our manager and were left in the dark for 6-7 months with no help from regional or any other upper management. We held out store together and still managed to stay at the top in our region. We were given little to no support, no raises, and no recognition during this difficult time. It was only after they found a new manager my team and I were able to obtain the support and raises we needed. That was only because we were already an established team and she knew we were all about to walk. The commission system has been restructured so it's impossible to earn hours and get our comission at the same time, and any incentive to become a cerftified optician has been stripped, no raises are given for ABO certification anymore. They have also stopped hiring full time and only want part time workers. Part time workers do not receive full benefits such as PTO and health insurance. The most part timers can get is holiday pay and a 401k. They have also extended hours without giving us the proper payroll and no incentive. The career opportunities used to be great, as you could go far in company, but not anymore. Overall I'm disappointed with the direction this company is going. Raising prices and cutting pay and full time opportunities. They also cap out pay at 20 dollars an hour (if you even get there), that is not a living wage anymore.
