Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 170 reviews)); "Starting pay is good for most people" ((in 167 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 99 reviews)); "Coworkers are great and nice" ((in 67 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 57 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 146 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 82 reviews)); "Long hours and always understaffed" ((in 79 reviews)); "Commission is low and only eligible when goal is met" ((in 62 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Oct 9, 2013

Great Optical Training

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great training to start in the optical business. I really enjoyed the staff that I worked with.

Cons

pay could be better and commission could be better on sales.

4.0

Oct 7, 2013

I really enjoyed being an optician at LC

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

Flexible scheduling is available. They sell chic, good quality products and the employee discount can even be used on clearance stock. The nicest glasses I own came from LC. I learned a lot, but mostly on my own. It was a great place to work while I was in optometry school.

Cons

There is a wide variety of management styles among GMs. Some are not very friendly to scheduling needs where some are awesome. There is the usual propagation of ineffective managers who stay employed in spite of their lacks. The amount of commission is very low and gets lower if the store fails to make sometimes ridiculous sales goals (at least when I was there we were expected to make goals based on a strong economy when it had clearly tanked).

3.0

Sep 30, 2013

Learned a lot which made me who I am today. Pay could be better.

Eyecare supervisor

Recommend

CEO approval

Business Outlook

Pros

There's a lot of structure with training and education. They like to promote from within. If there's an job opening close to you, you're encouraged to go for it if its to your benefit. They're flexible with hours.

Cons

Reaching sales goals always seem high. Didnt like selling eyewear the patient didnt necessarily need. Prices are high. Pay could be about $5 more per hour for management. If you put in a lot of time and effort I dont think you're compensated for it.

Viewing 2512 - 2514 of 2,633 Reviews

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