Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 177 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 164 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 102 reviews)); "Coworkers are great and nice" ((in 67 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 58 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 146 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 86 reviews)); "Long hours and always understaffed" ((in 81 reviews)); "Commission is low and only eligible when goal is met" ((in 65 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Apr 10, 2014

Was ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

pay was competitive, good benefits

Cons

hours were inflexible, not much personal growth opportunity

4.0

Apr 6, 2014

Great place to work

Lab technician

Recommend

CEO approval

Business Outlook

Pros

My bosses are very flexible on my schedule. I am a full time students so I only have time to work on the weekends. All my co-workers are very friendly and fun to work with. Pay for me was a big step up from my previous fast food job. As of Jan 1, 2014 they changed the incentives program. I started in early December so I can't really say if the new incentives program gives more or less money in bonuses, but my co-workers say less. Working in the lab is fun. Most of the time its pretty laid back. There are slow days where I mostly clean up the lab. There are busy times though. The computer training was good. There is a lot of computer training but once I did it I felt really comfortable working in the lab.

Cons

I've been at LC for about 4 months now. Just a few negative things I have noticed. The computer system is horrible. The computers constantly freeze and are non responsive. I can't even do my certification training because the computers are so bad. I don't get much recognition for working hard. My boss will tell me every once in a while. Not that big of a deal. I know I'm doing a good job even if no one tells me.

1.0

Apr 4, 2014

Supervisor

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

none. all the promises are empty. It was good in the beginning but that lasted very briefly. Run far away!!

Cons

Everything. Overworked, short staffed, people are not trained properly, lack of respect for federal laws & licensure, management is unethical. Human resources is biased & a staff of about 5 for this multi- million dollar company. Opticians are quitting left & right & drs as well. No room for growth. Dead end job! only accept if you have NO OTHER OFFERS!

Viewing 2485 - 2487 of 2,634 Reviews

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