Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 165 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 158 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 90 reviews)); "Commission is low and only eligible when goal is met" ((in 69 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 52 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,634 reviews)

Ratings by demographic groups

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

3.0

Oct 13, 2014

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

-Good discounts across Luxottica brands, sunglass hut, Ilori, etc. -Good base pay plus commission -Free pair of glasses after 1 year of working for the company

Cons

-Highly competitive environment -Commission percentage has steadily been decreasing

4.0

Oct 3, 2014

Good job, not a career

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

The store staff at the sales level are well trained and competent. They provide great moral support, seeing as sales can often be quite stressful. The company does provide good benefits to even part time associates in the form of a pair of glasses every year- which can come in handy for a broke blind college student like I was. There are great programs in place that allow full time associates to give PTO to employees in need and we do have a great donation foundation that gets low income people in the US and beyond in glasses.

Cons

A lot of the stress the sales level has is due in part to the company. Goals are often set their highest during routine slow times in the year and machines are often times neglected by the company- leaving the store to make due with faulty equipment. Overall, from the sales level, growth in the company seems obsolete until you've been there for about 8 or more years.

2.0

Oct 1, 2014

no DM support

Eyecare advisor

Recommend

CEO approval

Business Outlook

Pros

Great learning experience. I was lucky enough to get a solid month of training. The have a decent online training program called Belux, unfortunately I don't think they use it enough. And the system needs to be updated desperately

Cons

After being hired, I think I was one of the few who had that extensive training. Everyone after just got thrown in. The Regional Manager had her favorites and if you weren't one don't expect to see her.

Viewing 2443 - 2445 of 2,634 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

San Juan, PR

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Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

LensCrafters

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Eyewear consultant

Good job, not a career

no DM support

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