Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 165 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 158 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 90 reviews)); "Commission is low and only eligible when goal is met" ((in 69 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 52 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Oct 26, 2014

Helped me find my passion.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company fully supports its employees and gives you every resource you need to succeed. Also, corporate is very big on education and hiring from within.

Cons

Dealing with any type of customer service has its own issues. People often treat you as a retail associate you would get at a clothing store. It can be frustrating that some customers do not understand how much goes into optical and all that we do.

4.0

Oct 26, 2014

Great Retail Job

Eye care advisor

Recommend

CEO approval

Business Outlook

Pros

Commission, Trendy, Flexible, fun ,work-life balance

Cons

communication, pushy, boring, sunglasses, pay

4.0

Oct 24, 2014

My Time as an Associate Retail Optician

Optician sales associate

Recommend

CEO approval

Business Outlook

Pros

We had a comfortable environment to work and respect with and helpfulness from management making satisfaction for customers an easy challenge.

Cons

Not enough hours given to employees for busier times in the store

Viewing 2437 - 2439 of 2,634 Reviews

Jobs at LensCrafters

LensCrafters - Licensed Optician

Sales Associate LensCrafters

Omaha, NE

View job

Sales Associate LensCrafters

LensCrafters - EyeCare Advisor

Sales Associate LensCrafters

LensCrafters

LensCrafters reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Helped me find my passion.

Great Retail Job

My Time as an Associate Retail Optician

Jobs at LensCrafters

LensCrafters reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

LensCrafters reviews FAQs

Jobs at LensCrafters