Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 173 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 163 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Coworkers are great and nice" ((in 66 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 57 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 88 reviews)); "Long hours and no consistent scheduling" ((in 79 reviews)); "Commission is low and only eligible when goal is met" ((in 60 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 59 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

Ratings by demographic groups

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Jan 21, 2016

Eyewear consultant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Very Rewarding -Job advancement opportunities -Friendly staff - Generous employee discounts - Base pay + commission

Cons

- Starting pay is little -

3.0

Jan 21, 2016

Multi Billion Company and Don't want to provide FT

Optometric technician/eye wear consultant

Recommend

CEO approval

Business Outlook

Pros

Free yearly Glasses any kind any brand theres soem exclusions but is still great

Cons

They Don't want to offer FT stingy with hours

1.0

Jan 20, 2016

lab technician

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked with some really good people

Cons

The company has taken a stance to eliminate as many full time positions as possible. They want a manager in lab with a part time workforce who may only get 5 hrs a week .My store made 114% to goal compared to previous year yet they cut the lab hrs laughably.Who is supposed to do the work?

Viewing 2293 - 2295 of 2,634 Reviews

Jobs at LensCrafters

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LensCrafters

LensCrafters reviews

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Eyewear consultant

Multi Billion Company and Don't want to provide FT

lab technician

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