Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 165 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 158 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 64 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 90 reviews)); "Commission is low and only eligible when goal is met" ((in 69 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 52 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,634 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Sep 15, 2024

Managerial

Manager

Recommend

CEO approval

Business Outlook

Pros

It’s not bad. Can’t complain.

Cons

No big issues. Just depends on the team you work with. Because it’s a small store. Hate customers.

4.0

Sep 13, 2024

Genuinely

Lead eyecare advisor

Recommend

CEO approval

Business Outlook

Pros

Very social job so relationship with coworkers will usually weigh heavy in your experience. Not incredibly physically demanding work. Lots of access to learning resources and helpful support network. Decent pay. Comfortable hours of operation.

Cons

Like I mentioned, your team will be a major part of your experience though I've majorly had positive experiences with mine. Not the most impressive insurance options. There's a lot of information you gotta learn upfront. Quickly learning and asking questions as you go is really critical to avoid feeling overwhelmed later in the role.

4.0

Aug 28, 2024

Good environment

Optician

Recommend

CEO approval

Business Outlook

Pros

Benefits Family style work environment Flexible hours

Cons

The hours can be long Short on staff throughout the whole company Pay can be better

Viewing 226 - 228 of 2,634 Reviews

Jobs at LensCrafters

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Sales Associate LensCrafters

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Sales Associate LensCrafters

San Juan, PR

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Sales Associate LensCrafters

LensCrafters

LensCrafters reviews

Company ratings over time

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Reviews by job title

Managerial

Genuinely

Good environment

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