Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 171 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 168 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 95 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 70 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 142 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 90 reviews)); "Commission is low and only eligible when goal is met" ((in 65 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews)); "no training for new employees;not enough hrs provided to adequately staff store; know" ((in 58 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,635 total reviews)

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,635 reviews)

Ratings by demographic groups

Race / Ethnicity

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Jun 30, 2016

Retail manager

Recommend

CEO approval

Business Outlook

Pros

Great place to learn about optical dispensing and frame styling.

Cons

As a member of management, they put way too much pressure on you. Poor work/ home balance.

3.0

Jun 29, 2016

If you go on Leave..you wont have your possition when you come back

Retail manager

Recommend

CEO approval

Business Outlook

Pros

Great medical benefits and competitive pay.

Cons

Went on disability leave and when i was realesd by dr, i was told there are no hours for me.

5.0

Jun 27, 2016

Different Kind of Retail

Sales supervisor

Recommend

CEO approval

Business Outlook

Pros

Plenty of growth opportunities Access to plethora of optical knowledge Ability to earn certifications that aid in credibility and increase wages Great discounts on eyewear Option to travel with OneSight, company charity that gives free glasses and eye exams to those who cannot afford them otherwise Very fun, energetic, knowledgeable staff Great benefits for full-time employees

Cons

This type of retail job is not like the average clothing or shoe store--optical knowledge is required in order to adequately sell prescription eyewear. You have to put in the work during training which can take up to 12 weeks depending on retention level. Most stores are located in malls therefore weekly hours are not consistent and working on holidays is mandatory Hourly pay is not adjusted based on degrees or experience--have to transfer to different stores or become a manager in order to receive higher wage (and even that is not accurate if college educated) Must have great customer service skills in order and be able to adjust to all types of situations in order to be successful

Viewing 2254 - 2256 of 2,635 Reviews

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Retail manager

If you go on Leave..you wont have your possition when you come back

Different Kind of Retail

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