Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (125) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 162 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 156 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 93 reviews)); "Flexible hours and store discount" ((in 85 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 144 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Commission is low and only eligible when goal is met" ((in 62 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 59 reviews)); "managment does not care about employees only care about the goal" ((in 20 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

Skip to content Skip to footer

Notifications

LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

36% would recommend to a friend

(2,637 total reviews)

Alfonso Cerullo

37% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jan 6, 2017

Sell sell sell

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quiet environment indoors and often surrounding area offer convenient access to other stores

Cons

Sell sell sales goals and have to document why if sales not reached

5.0

Dec 20, 2016

I love my job`

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

Great sales for employees that offer up to 75% of a complete pair. I have a great team at my location and work with some awesome managers. They do offer great SPIFFs from time to time with up to a $5/unit bonus. Even part time employees are covers under Eye Med for an annual eye exam.

Cons

The company cares more about making hours, even if there are no customers in the store, and customer count than anything. Commissions are based on store performance and not individual.

1.0

Dec 20, 2016

GM

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free pair of glasses, most associates and GMs are competent and nice.

Cons

As a company, they are becoming very focused on sales, processes and operational paperwork. Focus is not on customer experience. They also need to find doctors for the offices. There aren't enough to cover, and stores cannot achieve plan with no doctor. Pay veteran employees what they are worth. New hires make more day one than people that have 15 years invested there. Unfair.

Viewing 2188 - 2190 of 2,637 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Mayaguez, PR

View job

Sales Associate LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Lubbock, TX

View job

Sales Associate LensCrafters

Tupelo, MS

View job