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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Oct 8, 2024
Recommend
CEO approval
Business Outlook

Pros

1) 1 free pair eyewear each year, 2 every five years. 2) Strong brand identity 3) Grossly secured with business sustainability

Cons

1) Company decisions reflect a self-fulfilling prophecy mindset; they think that customers want specific products but in reality they pressure their retail workforce to upsell and build these results to match their predictions. (e.g. customers prefer high-end lens enhancements over 1-hour/same-day service) 2) Make one mistake and you feel like your job is on the line. 3)The experience is that you must be perfect and anything less and you are incompetent.

Viewing 214 - 216 of 2,634 Reviews

Glassdoor has 2,669 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.