Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 177 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 164 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 102 reviews)); "Coworkers are great and nice" ((in 67 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 58 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 146 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 86 reviews)); "Long hours and always understaffed" ((in 81 reviews)); "Commission is low and only eligible when goal is met" ((in 65 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 62 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Dec 4, 2024

Dead end

Store market manager

Recommend

CEO approval

Business Outlook

Pros

Free glasses annually Discounts on contact lenses Early store closings

Cons

Zero development planning No HR support Limited PTO Limited weekends

3.0

Nov 23, 2024

OK if you're not planning on career growth

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Pay is competitive, most store managers are good people to work for, overall an easy job once you are trained, low stress unless your a Store Manager, schedule worked well around schooling

Cons

No cost of living adjustments or raises unless you threaten to quit, Terrible training (nothing formal so it depends on your manager if you get training), no growth beyond Store Manager, prepare to have your hours unexpectedly cut and be required to extend shifts (store managers are held to crazy payroll goals and some make daily scheduling adjustments), regional managers are external hires and have no clue what happens at the store level so they demand unachievable goals.

2.0

Nov 22, 2024

Heaven (my team) and hell (corporate)

Optician

Recommend

CEO approval

Business Outlook

Pros

Free glasses every year you work for the company and free eye exams. Employee sale of 75% off glasses every few months

Cons

You will not receive any commission if the whole team does not make their sales goals for the week or month. After 6 years of working for the company, I went from making $11.50 per hour to $14.08 an hour. There has been no cost of living adjustment for my pay.

Viewing 190 - 192 of 2,634 Reviews

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