Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (54) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 173 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 155 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 101 reviews)); "Flexible hours and store discount" ((in 82 reviews)); "Coworkers are great and nice" ((in 69 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 151 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 88 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 63 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 53 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

May 27, 2025

People make the job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people Chill job Good management

Cons

Hours cut Big wigs are disconnected

1.0

May 26, 2025

Do not waste your life working here

Store market manager

Recommend

CEO approval

Business Outlook

Pros

The benefits and compensation are great

Cons

Senior leadership is terrible. They will gas light you constantly. Trying to make you think you are the problem. When in reality, it is their unrealistic sales equations that are the problem. Everything is based on numbers, and performance management. You could have the most solid team. And the most operationally sound store. But the second you do not hit one of their 100 KPIs. You are belittled. Publicly shamed on conference calls. Group chats..etc…Store managers can never fully disengage from their store, on days off. Because you are required to be in a “teams chat” that constantly goes off. Do not waste your life working here. You will never be good enough. They do not value good employees.

2.0

May 21, 2025

Used to be great - but string you along

Lab technician

Recommend

CEO approval

Business Outlook

Pros

I in particular usually had great co-workers Working in the lab was a great time, listened to my own music No one was really micro managing - MOST the time

Cons

Annoying goals Hours being cut for sales staff No real upward movement

Viewing 112 - 114 of 2,633 Reviews

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