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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
2.0
Oct 24, 2025

Management

Recommend
CEO approval
Business Outlook

Pros

Anywhere but DFW is better. Commission only works if your in a store that's making it. So many managers will lie that they're store is making commission. They're not. And once you ask, they'll say it's all your fault even though your whole team has to be coherent and responsible to fulfill the sales goal each week to make commission. Very few stores in dfw will actually give you commission every week. The others will just hype it out.

Cons

The management in DFW is insane, unless you work at the best store here then you might enjoy it. But the upper management in DFW sucks, abunch of lies. So many empty promises, unless your working in a store that makes the region millions your unimportant, even then a promise will take months to fulfill.

1.0
Oct 22, 2025

Terrible

Recommend
CEO approval
Business Outlook

Pros

One free pair of glasses per year.

Cons

Literally everything else is bad

Viewing 58 - 60 of 2,633 Reviews

Glassdoor has 2,668 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.