Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has been stable over the past 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (125) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (68) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 172 reviews)); "Starting pay is good for most people" ((in 160 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 95 reviews)); "Flexible hours and store discount" ((in 81 reviews)); "Coworkers are great and nice" ((in 67 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 145 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 86 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 63 reviews)); "Commission is low and only eligible when goal is met" ((in 62 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 54 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

36% would recommend to a friend

(2,637 total reviews)

Alfonso Cerullo

37% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Oct 3, 2016

Great employment

Sales associate

Recommend

CEO approval

Business Outlook

Pros

You get to help people see and help them pick out a frame and lens that really suits them which is a great experience and helps you really get to know your customer

Cons

Sometimes our operating system prevents efficiency and during our slow months hours are sparse. Sometimes business is busy but stagnate a takes a long time for customers to get helped because of the lack of computer stations

4.0

Sep 21, 2016

Great Step if You're looking to be in Optical

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

You'll create great relationships with returning customers. Glasses for most people are a yearly thing so you'll see people annually. My GM is amazing.. very knowledgable and always willing to help. The skill set you get from working here will give you a leg up in optical. This can be good if you're looking at optical based careers in the future but not so great if this a temporary position.

Cons

Its very hard to get a raise.. and there are minimal advancement opportunities. Once you're in a position with a set wage don't expect much fluctuation. Cooperate controls your hours--you will be very busy and understaffed. Its a fast paced job and you're always on your feet. Very hard to get hours off; weekends required. Commission is volume based and you barely get anything.

2.0

Sep 7, 2016

Frustrating

General manager

Recommend

CEO approval

Business Outlook

Pros

Great people, passionate about eye care at a store level Lots of opportunity for community giving Great eyecare benefits

Cons

Constant turnover at a DM level Very aggressive sales environment Toxic relationships between "sales" and "healthcare"

Viewing 550 - 552 of 2,637 Reviews

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