Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Decent scheduling options but not a good pay increase" ((in 163 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 157 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 99 reviews)); "Flexible hours and store discount" ((in 83 reviews)); "Coworkers are great and nice" ((in 66 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 147 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 89 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 59 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

36% would recommend to a friend

(2,636 total reviews)

Alfonso Cerullo

37% approve of CEO

39% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Sep 17, 2017

Decent Part-Time Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent Pay, Steady Hours, learn a lot of skills, store managers are friendly

Cons

Ridiculous sales goals, unobtainable metrics, regional managers are slightly unreasonable when it comes to the likelihood of achieving sales goals in a low volume store.

3.0

Sep 14, 2017

Average job, has its perks here and there but sometimes frustrating

Optometric technician

Recommend

CEO approval

Business Outlook

Pros

A free pair of glasses after working there for 1 year Vision insurance through Eyemed is included as an automatic benefit as an employee of Luxottica (it includes a free eye exam- with review of retinal photos, and some coverage for contact lens exam) Employee and family discount sale every few months on glasses Usually decent flexibility is offered for part time and full time schedules

Cons

Large retail company, doesn't value its employees as much as it should Employees are underpaid for the amount of work that they do Have to become apprenticed if you want to advance in the company Policies and regulations are always being changed and employees have to adapt quickly, even though that new policy that was just learned may be changed again the next month. The overall structure of operation is a bit unorganized Management typically has employees that they prefer over others, and often are not motivational to their team

4.0

Sep 14, 2017

ehhh

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

nice people free pair of glasses after a year, every year good employee discount as glasses can be expensive

Cons

high expectations for people to buy things they don't want. huge lack of communication. Slow, was hired and then didn't start working for the next two months, they knew I was available.

Viewing 514 - 516 of 2,636 Reviews

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