employer cover photo
employer logo
employer logo

LensCrafters

Part of Luxottica

Is this your company?

LensCrafters reviews

3.2

36% would recommend to a friend

(2,635 total reviews)
avatar

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Sep 8, 2018

Sales Associate

Recommend
CEO approval
Business Outlook

Pros

Every year you get a free pair of glasses and eye exam

Cons

the pay is not up to standards for what you will have to learn and do for the company. They expect for you to deal with upset customers and have to troubleshoot glasses for pay that will be equivalent to working as a server in a restaurant

3.0
Aug 29, 2018

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free eyeglasses evey year. Cutting edge technology.

Cons

Mico managing managers.

2.0
Aug 18, 2018

Too much work pressure

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

To get experience if u r new in the industry.

Cons

Major disconnect from top management to the actual workforce. Unrealistic theoretical thinking. Somebody needs to teach them that statistics never run the company. No wonder this company has the maximum drop out rate of customers among all of the optical retailers in the world. This place is good if u leave your brain at home and become a robot for your shifts.

Viewing 469 - 471 of 2,635 Reviews

Glassdoor has 2,670 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.