Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (266) , Eyewear Consultant (181) , Licensed Optician (125) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 172 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 100 reviews)); "Flexible hours and store discount" ((in 80 reviews)); "Coworkers are great and nice" ((in 68 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 147 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Commission is low and only eligible when goal is met" ((in 64 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews)); "The store manager typically always has 38" ((in 16 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,637 total reviews)

Alfonso Cerullo

37% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,637 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Jul 5, 2023

Great company when it has the right management

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Loved working at this store because our GM was phenomenal. Higher ups weren't as pleasant and strictly business. GM made the atmosphere enjoyable and fun while still being competitive.

Cons

The dress code was black, blue, and grey. I feel we should be able to wear something a little brighter and happier.

3.0

Jul 2, 2023

Decent highschool job

Eyewear associate

Recommend

CEO approval

Business Outlook

Pros

fair pay for retail plenty to learn closeness to healthcare in a way

Cons

be ready to learn a lot be sure to ask your boss questions all the time, repeat yourself or else you make big mistakes it's retail

1.0

Jun 30, 2023

Beware

Licensed dispensing optician

Recommend

CEO approval

Business Outlook

Pros

Getting a paycheck.There are no pros to working here. Lencrafters literally gave me 0.25 cents as a cost of living increase in the brutal South Florida market. They are not invested in you as an individual. It is all about the money for them and you can be easily replaced in their eyes.

Cons

You are not valued as an employee. You are treated like a nuisance when it comes time for a raise. They absolutely want to pay you at rock bottom prices and expect stellar numbers in sales out of you. You will be foaled high and they do this to prevent you from getting your commissions check. The commission structure is a complete job where you have no incentive to sell.

Viewing 466 - 468 of 2,637 Reviews

Jobs at LensCrafters

Sales Associate LensCrafters

Sales Associate LensCrafters

Stati Uniti d'America

View job

Sales Associate LensCrafters

Lubbock, TX

View job

Sales Associate LensCrafters

Tupelo, MS

View job

Sales Associate LensCrafters

LensCrafters

LensCrafters reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company when it has the right management

Decent highschool job

Beware

Jobs at LensCrafters

LensCrafters reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

LensCrafters reviews FAQs

Jobs at LensCrafters