Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 171 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 102 reviews)); "Coworkers are great and nice" ((in 68 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 57 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Long hours and no consistent scheduling" ((in 79 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

36% would recommend to a friend

(2,635 total reviews)

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.8

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 14, 2019

Poor Management/Good Temporary Job

Eyewear consultant

Recommend

CEO approval

Business Outlook

Pros

It was a temporary retail job and was very straightforward. The training was easy and so were the tasks required to be fulfilled on a day-to-day basis.

Cons

There was a lack of leadership and structure. At least for the location I worked, it was a mess when it came to management.

3.0

Jan 13, 2019

Not for everyone

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Decent pay when your store makes sales goal Great discounts

Cons

You are expected to put this job as your #1 priority in life They expect only excellent sales You are expected to know and do everything your manager does for less pay

5.0

Nov 17, 2018

primarily optical optometry

Associate optometrist

Recommend

CEO approval

Business Outlook

Pros

big corporation = developed infrastructure (for the most part) consistent salary, hours, benefits/days off easy flow and days 90% optical optometry with healthy, educated population mostly 20-50 years of age depending on work location

Cons

retail hours block off majority of the day(s) 10-7 weekdays, weekends 10-6 sat 12-5 sun lower max salary potential than other modalities

Viewing 460 - 462 of 2,635 Reviews

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