Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (110) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Starting pay is good for most people" ((in 171 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 159 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 102 reviews)); "Coworkers are great and nice" ((in 68 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 57 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 87 reviews)); "Long hours and no consistent scheduling" ((in 79 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 61 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,635 total reviews)

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Apr 10, 2019

Great company to work for, if you are full time

Team lead

Recommend

CEO approval

Business Outlook

Pros

Great benefits, free pair of eyewear each year, flexible hours, decent training on product and procedures.

Cons

Part time associates get very limited benefits, and those who are designated casual part time get no benefits, but are expected to work about 10 hours a week in my store. While my rate of pay is good, the directive of the company keeps changing, and each year the incentives for sales changes.

5.0

Apr 10, 2019

Lenscrafters Sales Consultant

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

-easy job -no stress -high pay for simple sales

Cons

-the commission is not good at all

2.0

Mar 14, 2019

Eyewear Consultant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free pair of Rx glasses every year, free adjustments, cleanings, discount coupons for family and friends.

Cons

Too much selling to people who may not be able to afford expensive eyecare. They used to have great selling incentives, not so much now.

Viewing 454 - 456 of 2,635 Reviews

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LensCrafters reviews

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Reviews by job title

Great company to work for, if you are full time

Lenscrafters Sales Consultant

Eyewear Consultant

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