Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 171 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 168 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 97 reviews)); "Coworkers are great and nice" ((in 69 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 55 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 148 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 83 reviews)); "Long hours and sometimes rude patients" ((in 79 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 63 reviews)); "Poor training No real incentive to sell Lazy managers Repetitive" ((in 61 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,634 reviews)

Ratings by demographic groups

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

5.0

May 3, 2021

Great workplace

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Accommodating staff and management Great atmosphere Free pair of glasses every year

Cons

Long hours on some days

3.0

May 2, 2021

Wasn't what was expected

Retail sales consultant

Recommend

CEO approval

Business Outlook

Pros

Some employees are willing to take time and teach you the right way learn what their is to know about glasses, they give you a huge discount on your personal Eyewear needs

Cons

The manager along with other opticians think they are better than you and will take every customer walking in. They competitively try and make more than eachother, and being specialist in what I was going to school for they wouldn't help me learn or teach me anything in which what I was their for.

1.0

Apr 29, 2021

Should have said no to the offer

Store market manager

Recommend

CEO approval

Business Outlook

Pros

My in-store team was great

Cons

no work life balance lack of training, never was set up for success in my role 3 calls from RM on the one sick day I Micromanagement to the extreme More focus on making sales than the safety of staff No positive Company Culture

Viewing 409 - 411 of 2,634 Reviews

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