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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

36% would recommend to a friend

(2,635 total reviews)
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Alfonso Cerullo

37% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Nov 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Just the annual free fair

Cons

-The hours model is absolutely ridiculous. The brand does not support you if you're having a bad week in sales. Expectation is to cut as many hours as you can and pretty much have salaried leaders work themselves to exhaustion. -Most decision making is not collaborative with employees working in the field. -The leadership style is very much like a dictatorship. -There is a major disconnect with whats happening at a store level and upper management -The new in-store measurements system has gone backwards in technology -Some departments seem to be over funded( training+marketing) -This brand is not eco-friendly at all, wastes too much marketing material -Too many tracks, trainings and compliance reports and not enough time to complete as you're constantly trying to cut hours. -The expectations are ridiculous based on how resources are provided -Have to attend meetings and respond to emails on days off as many times subject will say" critical response needed".

Viewing 403 - 405 of 2,635 Reviews

Glassdoor has 2,670 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.