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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

36% would recommend to a friend

(2,634 total reviews)
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Alfonso Cerullo

37% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Dec 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent benefits such as health insurance, dental. 401k, PTO and a free pair of glasses every year.

Cons

Toxic upper management that only cares about results. You can work hard all year, achieving all of your results. But as soon as you have a bad week or month. They are belittling you in emails with all of your peers to see. There is not enough doctor coverage for most stores. So if you’re store does not have a doctor scheduled, it becomes impossible to make you’re sales plan for the day. But then upper management puts the blame on the manager of the store and their team for not making numbers. Most of the time, there is not enough payroll to run the store efficiently either. And everyone on the team is stretched so thin.

3.0
Dec 8, 2023

Change Management Nightmare

Recommend
CEO approval
Business Outlook

Pros

Good benefits if you wear glasses

Cons

I had 5 different regional managers over a 2 year span because upper management executed the worst change management initiative I have ever experienced.

Viewing 391 - 393 of 2,634 Reviews

Glassdoor has 2,669 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.