Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 171 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 169 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 103 reviews)); "Flexible hours and store discount" ((in 85 reviews)); "Coworkers are great and nice" ((in 66 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 145 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 88 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 65 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews)); "managment does not care about employees only care about the goal" ((in 21 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,634 reviews)

Ratings by demographic groups

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

4.0

Apr 17, 2023

Refractionist

Optometrist

Recommend

CEO approval

Business Outlook

Pros

It was boring and monotonous. I didn't like being in a tiny closet of a room just waiting to do refractions with a main goal of selling glasses. Boring but not bad for easy fill in here and there.

Cons

You're a salesperson who knows how to refract and fit contacts, basically. Boring and you're in charge of children (I worked at a mall) who don't care about making numbers or hitting goals. They barely did any pretesting and considered themselves "sales people." I felt alone and like I wasn't practicing to my full scope of medicine. Im embarrassed that people would consider this an "eye exam."

3.0

Mar 15, 2023

Proceed with caution

Store market manager

Recommend

CEO approval

Business Outlook

Pros

Amazing products Top quality patient care Rewarding experiences in helping people see

Cons

No work life balance Lack of growth opportunities

2.0

Feb 8, 2023

Its not worth it

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Discounts on glasses, great learning platform

Cons

Way too much pressure on management, they consider revolving managers as a means to correct store performance instead of creating a learning environment for new store management. Those who thrive are taken advantage of and are moved to lower performing stores which is not a solution but a band aid.

Viewing 370 - 372 of 2,634 Reviews

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Refractionist

Proceed with caution

Its not worth it

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