Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 177 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 161 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 92 reviews)); "Coworkers are great and nice" ((in 68 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 55 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 85 reviews)); "Long hours and no consistent scheduling" ((in 77 reviews)); "Commission is low and only eligible when goal is met" ((in 61 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 60 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

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LensCrafters

Part of Luxottica

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.7

Culture & values

2.5

Work/Life balance

2.4

Senior management

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Aug 15, 2024

No core values

Smm manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, eyewear discount is amazing

Cons

Leadership is shady with zero core values and has zero integrity. The doctor is racist and is inappropriate with the help

1.0

Jul 7, 2024

Horrible company

Optician

Recommend

CEO approval

Business Outlook

Pros

Nothing good about this company or it's employees..especially management and HR..

Cons

Continually bullying and abusive practices by management. Managers changing timecards..this is illegal but HR continually looks the other way.

5.0

May 16, 2024

A place for visionaries

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

The pride that comes from working for the biggest and the best in the industry, helping people look and see their best. Good benefits, job security.

Cons

Work/life balance isn't ideal, it is retail after all. Expect to work weekends and all holidays except for Christmas, Easter and Thanksgiving.

Viewing 334 - 336 of 2,634 Reviews

Jobs at LensCrafters

Independent Sublease Optometrist- Vienna, WV- next to LensCrafters in the Grand Central Mall

LensCrafters - Licensed Optician

Stati Uniti d'America

$24 - $37 /hr

(Employer provided)

View job

Sales Associate LensCrafters

Omaha, NE

View job

LensCrafters - EyeCare Advisor

LensCrafters - Assistant Manager