Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at LensCrafters?

37% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 177 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 161 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 92 reviews)); "Coworkers are great and nice" ((in 68 reviews)); "You get one pair of free glasses and eye exam for every year you're there." ((in 55 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 153 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 85 reviews)); "Long hours and no consistent scheduling" ((in 77 reviews)); "Commission is low and only eligible when goal is met" ((in 61 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 60 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

37% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

38% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,634 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Feb 25, 2025

Hated it

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Discounts on glasses and free eye exam

Cons

The culture was terrible, the pay and benefits are not great, the company is evil.

2.0

Dec 26, 2024

Ridiculous schedule requirements

Manager

Recommend

CEO approval

Business Outlook

Pros

I can not think of any due to the lack of work life balance

Cons

Schedule No work life balance

3.0

Nov 23, 2024

OK if you're not planning on career growth

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Pay is competitive, most store managers are good people to work for, overall an easy job once you are trained, low stress unless your a Store Manager, schedule worked well around schooling

Cons

No cost of living adjustments or raises unless you threaten to quit, Terrible training (nothing formal so it depends on your manager if you get training), no growth beyond Store Manager, prepare to have your hours unexpectedly cut and be required to extend shifts (store managers are held to crazy payroll goals and some make daily scheduling adjustments), regional managers are external hires and have no clue what happens at the store level so they demand unachievable goals.

Viewing 325 - 327 of 2,634 Reviews

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Hated it

Ridiculous schedule requirements

OK if you're not planning on career growth

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