Does LensCrafters pay their employees well?

According to anonymously submitted Glassdoor reviews, LensCrafters employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at LensCrafters. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at LensCrafters?

36% of LensCrafters employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated LensCrafters 2.5 out of 5 for work life balance, 2.7 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at LensCrafters?

Sales Associate (265) , Eyewear Consultant (181) , Licensed Optician (124) , Optician (123) , Lab Technician (109) , Store Market Manager (78) , General Manager (69) , Assistant Manager (67) , Eyecare Advisor (57) , Lab Manager (56) , Store Manager (55) , Retail Sales Associate (51) , Sales Supervisor (48) , Optometric Technician (45) , Team Lead (45)

What are the pros of working at LensCrafters according to real employee reviews?

"Pay was good for my area" ((in 171 reviews)); "Good benefits that even seem to include massage and therapy but it isn't totally clear when such benefits begin." ((in 169 reviews)); "The gift of sight program is a great for people that can not afford glasses." ((in 103 reviews)); "Flexible hours and store discount" ((in 85 reviews)); "Coworkers are great and nice" ((in 66 reviews))

What are the cons of working at LensCrafters according to real employee reviews?

"poor management and too competitive" ((in 145 reviews)); "Sometimes managers have had no optical experience and don't really understand how to relate to employees." ((in 88 reviews)); "Schedules are not out 2 weeks in advance which means there is NO work life balance." ((in 65 reviews)); "Commission is low and only eligible when goal is met" ((in 63 reviews)); "managment does not care about employees only care about the goal" ((in 21 reviews))

What are employees saying about LensCrafters layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about LensCrafters layoffs and their outlook for job security at LensCrafters in 2026.

LensCrafters reviews

3.2

36% would recommend to a friend

(2,634 total reviews)

Alfonso Cerullo

37% approve of CEO

40% positive business outlook

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LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Apr 1, 2024

Licensed Optician

Licensed optician

Recommend

CEO approval

Business Outlook

Pros

Great Pay, great PTO, and great insurance

Cons

No cons I can think of. Long hours however that’s retail and I personally don’t mind.

3.0

Mar 31, 2024

Welcome to Retail

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits with a 401k match and a good amount of PTO. Great career advancement opportunities. Decent pay.

Cons

Corporate only sees you as a number, they closed almost all of their in store labs this year which really affects a huge portion of their clientele as not everyone can wait for an order. The other downside with them only seeing us as a number is they don’t compensate their workers a fair wage for their sales. They inflate the goals so they seem unrealistic and then when you do achieve their goal, you get $3 for each pair that you sell while having thousands of dollars in sales.

3.0

Mar 29, 2024

Casual Part-time: Ok as side job

Retail sales associate casual

Recommend

CEO approval

Business Outlook

Pros

great start for a customer service career, with commission-based earnings and variable hours during peak seasons.

Cons

inconsistent hours due to seasonal demand may not suit those seeking stable employment.

Viewing 322 - 324 of 2,634 Reviews

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Licensed Optician

Welcome to Retail

Casual Part-time: Ok as side job

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