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LensCrafters

Part of Luxottica

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LensCrafters reviews

3.2

37% would recommend to a friend

(2,633 total reviews)
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Alfonso Cerullo

38% approve of CEO

40% positive business outlook

LensCrafters has an employee rating of 3.2 out of 5 stars, based on 2,633 company reviews on Glassdoor which indicates that most employees have a good working experience there. The LensCrafters employee rating is in line with the average (within 1 standard deviation) for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Feb 5, 2026

Good benefits

Recommend
CEO approval
Business Outlook

Pros

Good work environment, constant training, flexible schedule, good pay

Cons

Corporate, technology was outdated, would take long to hear back from corporate

3.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good discounts on glasses and opportunities to get certifications for more pay. Even though that higher pay should be the base.

Cons

Very political and a lot to manage. Eye doctors expect a lot of work as does the actual Lens Crafters employees. One pateint care provider is expected to run the book, pre tests, contact lens ordering, manage phones, keep everything clean, and support the sales people with everything they need to sell for very low pay.

Viewing 28 - 30 of 2,633 Reviews

Glassdoor has 2,668 LensCrafters reviews submitted anonymously by LensCrafters employees. Read employee reviews and ratings on Glassdoor to decide if LensCrafters is right for you.