KAYAK reviews

4.4

89% would recommend to a friend

(405 total reviews)
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Peer Bueller

100% approve of CEO

80% positive business outlook

KAYAK has an employee rating of 4.4 out of 5 stars, based on 405 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KAYAK employee rating is in line with the average (within 1 standard deviation) for employers within the IT (Information Technology) industry (3.9 stars).

Reviews by job title

405 reviews
5.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Wonderful welcome, and colleagues who are truly friendly and collaborative with the benefit of the company in mind. The offices and office managers are out of this world when it comes to making employees feel like they are valued - I have not seen anything else near it in my 25 year working career. Still yet to find a colleague who isn't truly effective and good at what they do. The flexibility the company offers working location and the working from anywhere program is a gamechanger and something worth staying long-term for. Inspiring.

Cons

Can't think of one yet.

3.0
Mar 24, 2025

Becoming worse every year. Slowly, but

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some teammates are great (collaborative, knowledgeable, fun, and supportive).

Cons

The company used to focus on creating an outstanding work environment, with a real emphasis on employee well-being and motivation. Unfortunately, that culture has been deteriorating over time. Additionally: - Compensation. The total compensation package (base salary + bonus + RSUs) is noticeably below the even market average across all markets (not only the US and EU), especially considering the expected workload and responsibilities. - Benefits. Year after year, benefits are being gradually reduced. This includes healthcare, wellness perks, and internal programs — the trend is clearly downward. - Management. There is a serious lack of strategic thinking and data-driven decision-making at various management levels. Leadership tends to deflect accountability and push responsibility for failed decisions onto individual contributors. - Ownership and Motivation. Due to low compensation, declining benefits, and minimal raises, employee motivation is low. Many people are doing the bare minimum, which creates a culture of mediocrity. The general vibe is: "Why should I put in extra effort if it doesn't change anything?". No one wants to take on additional responsibilities or go the extra mile — and honestly, it's hard to blame them. - Internal Promotions. A large majority of mid-to-senior managers have grown internally, and while that might sound good, it leads to a very narrow perspective. Many have limited exposure to modern engineering practices, leadership approaches, or scalable team processes. In some cases, promotions seem to be driven more by personal connections or domain knowledge than actual leadership skills — e.g. someone being promoted not because they’re a strong engineer or a capable manager, but because they "know the domain". - WFO. No comments.

5.0
Mar 24, 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good work life balance, interesting projects

Cons

very frequent changes, especially in C level suite

Viewing 34 - 36 of 405 Reviews

Glassdoor has 472 KAYAK reviews submitted anonymously by KAYAK employees. Read employee reviews and ratings on Glassdoor to decide if KAYAK is right for you.