Is Infosys a good company to work for as a Tech Support Associate?

Tech Support Associate professionals working at Infosys have rated their employer with 3.4 out of 5 stars in 627 Glassdoor reviews. This is a lower than average score with the overall rating of Infosys employees being 3.6 out of 5 stars. Search open Tech Support Associate Jobs at Infosys now and start preparing for your job interview by browsing frequently asked Tech Support Associate interview questions at Infosys .

Does Infosys pay Tech Support Associate employees well?

Tech Support Associate professionals rate their compensation and benefits at Infosys with 2.6 out of 5 stars based on 627 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Tech Support Associate salaries at Infosys.

What are the top reviewed jobs at Infosys?

Systems Engineer (13969) , Technology Analyst (10509) , Senior Systems Engineer (10369) , Software Engineer (4145) , Technology Lead (3797) , Senior Associate Consultant (3163) , Associate Consultant (2655) , Senior Software Engineer (2629) , Consultant (2570) , Senior Consultant (2547) , Test Engineer (2299) , Test Analyst (1927) , System Engineer (1658) , Project Manager (1598) , Technical Lead (1181)

What are the pros of working at Infosys according to real employee reviews?

"Good work life balance(Up to you if you do your work correctly instead of taking long coffee breaks)" ((in 9991 reviews)); "Work Culture of company is good and if you find good team then nothing is more flexible." ((in 6526 reviews)); "Training is good and your job will be secure despite of ups and downs in the market" ((in 4907 reviews)); "Good campus phase 2 and multiple options to explore in sport food good place to be" ((in 4544 reviews)); "The work environment is good if you are OK with the on site and offshore model." ((in 3310 reviews))

What are the cons of working at Infosys according to real employee reviews?

"Low salary when I joined and employees are not counted when it comes to priority." ((in 12937 reviews)); "Very low to no salary hike and no promotion especially if you join as fresher and very hard to get a hike." ((in 3757 reviews)); "Very less pay compared to market outside and also you only get dry promotion with no pay" ((in 3092 reviews)); "Poor management and retaining for resources." ((in 2708 reviews)); "You could be an awesome programmer but you might just end up being a really bad manager" ((in 1663 reviews))

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Infosys

Infosys Tech Support Associate reviews

3.4

58% would recommend to a friend

(627 total reviews)

Salil S. Parekh

64% approve of CEO

52% positive business outlook

Ratings by category

3.4

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.2

Career opportunities

2.8

Senior management

2.6

Compensation and benefits

Tech Support Associate employees have rated Infosys with 3.4 out of 5 stars, based on 627 company reviews on Glassdoor. This indicates that most Tech Support Associate professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Tech Support Associate professionals compared to other employers within the IT (Information Technology) industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

627 reviews

5.0

Jun 17, 2025

Nice job

Tech support

Recommend

CEO approval

Business Outlook

Pros

It's routine job but you love your work it's good for you

Cons

It's depends on your mindset and depends on company also some times

4.0

Jun 17, 2025

Good To work

Tech lead

Recommend

CEO approval

Business Outlook

Pros

- Flexible working hours - Comp off if worked on weekends

Cons

- Sometimes it will be pressure to complete the work on given date

3.0

Jun 13, 2025

Variable pay is scam

Tech lead

Recommend

CEO approval

Business Outlook

Pros

1. Project in AI unit are okay 2. Flexible hours in work but it depends on your manager and project 3. Hybrid mode. No WFH

Cons

1. No hikes for 3 years after joining and for that they will set their own criteria of joining date to make sure only few people are eligible for hike but CEO can get 20% hike you will only get 10% at max 2. Performance Bonus is scam as you will never get 100% which is mentioned in your offer letter so except it to be 70% of total mentioned in offer letter and for not giving 100% they have many reasons like Company's performance/ US market/ Operating margin of company which are not in your hand so in short you can't argue or fight for agreed amount in offer letter.

Viewing 31 - 33 of 627 Reviews

Jobs at Infosys

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Infosys Tech Support Associate reviews

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Nice job

Good To work

Variable pay is scam

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