Pros
Close relationships with clinic staff and free services
Cons
As a manager, you are everyone's punching bag. The company has borderline unethical customer service practices leaving guests rightfully irate and you as the one left to pick up the pieces. Same goes for employee practices. Staff is often overworked and exhausted, particularly during these COVID times and the company refuses to acknowledge the difficulties. They want everyone to just get the numbers, no matter the personal cost. Everything gets thrown at the managers under the guise of accountability but we are not given the tools to actually succeed. Regional managers are no help and will steamroll you any time you give feedback that is not company kool-aid. They have no idea about what actually goes on and quite frankly the position is a waste of time and money. You have regionals that have no clue about clinic operations or ones that don't care as long as they make their bonus. On the very rare occasions they show up to the clinic, it is an interuption of daily operations and they don't offer any actual help. Outside of the clinic, we have been shown time and time again that the corporate team does not care about its people. We are just boxes that have to get checked off in order to get the numbers.
