Ideal Image reviews

2.7

30% would recommend to a friend

(1,404 total reviews)
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Jason Feldman

32% approve of CEO

22% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,404 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 15, 2024

Avoid This Company

Recommend
CEO approval
Business Outlook

Pros

Salary is fair Employee discount is fair If cleared, you get free treatments when there is a training

Cons

They falsely display a "one team" environment, however it's a constant battle of virtual vs clinic. Corporate supports virtual in every case I've seen, leaving the CUSTOMER FACING clinic struggling. Clinic has to schedule for virtual, handle their returns, handle their scheduling, and clean their mess when they incorrectly sell (which they do all the time.) You're running on a skeleton crew of 2.5 nurses to treat the entire clinic of clients. When one gets sick, good luck with all the angry guests who can't get in for another 2 months because that's how far you're booked out. Lack of corporate support when handling escalated guests. I've been harassed, intimidated, and threatened. Corporate just tells you to make it right with the guest versus banning them - creating a hostile environment. When reporting team harassment to DM and HR, nothing came of it. There was no investigation nor corrective action despite ample evidence. They changed the bonus structure which negatively affect Clinic Managers, despite selling 3x as much as my highest selling MP, my commission was 1/3 of hers. Therefore, taking away the incentive to sell. In addition to this, I was required to terminate a Med Pro with a clean record due to "falsification of documentation." In addition to this, the med pro who supposedly did this, did in fact tell the Clinic Educator what must have happened when this supposed situation occurred. However, the SR Clinical Educator, who performed the investigation without the Clinic Manager, also had forgery and falsification of documentation when signing the CM's name. Nothing came of this. I was hired on told 40hr work week and 1 Saturday a month. This quickly changed to 45-50 hours and most Saturdays. Be prepared for significant lack of corporate support, this place will drain the life out of you.

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Ideal Image Response
1y
Thank you for sharing your insights. We will consider these concerns as we strive to enhance our journey towards a more best-in-class work environment.
2.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home was a major benefit

Cons

expected to be on computer for a full 8 hours, not a lot of team connections and hard to move up in the company

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Ideal Image Response
1y
Thank you for your feedback regarding your time with us!
2.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Free services were given to employees

Cons

There was a new manager every 7ish months

avatar
Ideal Image Response
1y
Hello and thank you for your feedback! We are continuously striving to grow and improve, your feeback is an important part of that.
Viewing 145 - 147 of 1,404 Reviews

Glassdoor has 1,447 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.