Ideal Image reviews

2.7

30% would recommend to a friend

(1,406 total reviews)
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Jason Feldman

32% approve of CEO

23% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,406 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Sep 10, 2016

RN

Recommend
CEO approval
Business Outlook

Pros

-free treatments for employees and discounts on beauty products -holidays and Sunday's off -most coworkers are great and the services are relatively easy and stress free for a job in nursing -new CEO in last few months may make good changes? Hopefully

Cons

-no management to handle customer issues until they are so upset they go to corporate or BBB (many customers get sent to collections when wishing to cancel services due to problems ignored) -insufficient training for treatment providers -constantly changing policies and procedures without clear notification to employees -no additional education incentive for employees, does not want employees to be certified in medical aesthetics but rather blindly follow corporate policies -focus is on sales and pushing treatments instead of client safety or finding ideal candidates for services -centers are not updated or looked at by management unless favored by upper management, many competing businesses in the area with the same services are noticeably better decorated/kept up and better suited for people paying thousands of dollars for services (tvs, comfortable beds, no holes in walls or leaky ceilings etc.) -not enough monitoring/managing from corporate- many employee issues go unnoticed or are seen and then ignored or passive aggressively handled through mass email -corporate takes forever to do anything as far as repairs or updates or new services

2.0
Mar 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexibility in work schedule and opportunity to make decent money with bonuses and commission depending on met sales goals.

Cons

High turnover of employees. There is so much emphasis on sales and little emphasis on guest satisfaction. There's a tremendous amount of pressure on employees to upsell guests and convince them that as a current guest, they're getting an amazing deal. Many guests leave disappointed with their treatment results. Sales consultants are commissioned based and because of this will knowingly sell guests that are poor candidates to make goal and get paid. There's is little to no opportunity for growth within the company. Employees do not get raises despite length of time with the company, job performance and being trained on several services.

2.0
Aug 7, 2015

Sinking Ship.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1 free service per year. Compensation (depending on position), can be competitive

Cons

What was once a very respected and well ran company, is now a circus. Quality of services are no longer a priority, and employees are treated like cattle (regardless of tenure or loyalty to the company). Bad decisions made by the company leaders has resulted in employee turnover and irate guests.

Viewing 106 - 108 of 1,406 Reviews

Glassdoor has 1,449 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.