Ideal Image reviews

2.7

30% would recommend to a friend

(1,405 total reviews)
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Jason Feldman

32% approve of CEO

22% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,405 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Oct 27, 2020

Aesthetic Nursing

Recommend
CEO approval
Business Outlook

Pros

Learning aesthetic treatments/PTO/no overnight shifts

Cons

Work life balance/understaffed/quickly trained in services

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Ideal Image Response
5y
We believe entering the rapidly expanding world of aesthetics is an amazing opportunity for medical professionals, and are pleased to hear you enjoyed the benefits of aesthetics. We take pride in providing the highest quality, most thorough training for aesthetic medical professionals and would love to hear your perspective on this topic. Please feel free to email HR@idealimage.com with any particular comments and feedback. Thank you for your time at Ideal Image and within this review.
1.0
Oct 19, 2020
Recommend
CEO approval
Business Outlook

Pros

-access to free product and training.

Cons

-sales driven -low morale -hierarchical structure within the spas -facial “spa” does not allow towel use because of laundry cost

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Ideal Image Response
5y
The world class training and products available to team members are a few of the benefits of being at Ideal Image. We thank you for your specific feedback and time, and are always open to the opportunity to continue our growth.
1.0
Oct 17, 2020
Recommend
CEO approval
Business Outlook

Pros

If you get lucky enough to reach the ridiculously high sales goals they set you can make a decent amount in commission. If not, you would make more working at McDonald’s with you hours worked vs the base pay you will receive.

Cons

-No work life balance, you are expected to stay from open until close (13 hours days) regardless of whether you even have consultations. -The promotions change every few days, so it always felt like you were ripping off the customer (one day is one price and the next it would be thousands of dollars more expensive) They trick every customer into getting their “first treatment” done like they are doing them a favor but really that is their way of locking them into their contract. -If you ever see a bunch of good reviews all in a row from around the same date it’s because we were forced to write them...for Glassdoor and Google to increase their star rating-they watched us to make sure we were writing positive things and giving 5 stars, and then we had to tell guests that we knew would give us 5 stars to write them for us -They work the nurses like dogs, they are forced to pack in every “first treatment” on top of their already packed schedule, have to go into their lunch or stay after to get all the treatments done. -The upper management is so far out of touch, they literally just throw something at the wall and see if it sticks. The amount of promotions, policies, things that change from day to day is unreal. -I wish I would have taken the reviews on here seriously, I really was excited to work here and wish my experience was different. People work here until it breaks them. They are losing really talented, hardworking people and it’s sad to see what this place does to people.

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Ideal Image Response
5y
I am sorry you didn't have the experience we believe is the standard at Ideal Image. Related to your comments on management communication, we are working hard in this area and are actively establishing methods to increase the frequency and scope of our our two way communication. We believe several initiatives such as our recent engagement surveys, monthly company-wide town halls, as well as even more direct correspondence will further improve this area. We thank you for your time and feedback, and take all comments into careful consideration.
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Glassdoor has 1,448 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.