Ideal Image reviews

As a manager, you are everyone's punching bag. The company has borderline unethical customer service practices leaving guests rightfully irate and you as the one left to pick up the pieces. Same goes for employee practices. Staff is often overworked and exhausted, particularly during these COVID times and the company refuses to acknowledge the difficulties. They want everyone to just get the numbers, no matter the personal cost. Everything gets thrown at the managers under the guise of accountability but we are not given the tools to actually succeed. Regional managers are no help and will steamroll you any time you give feedback that is not company kool-aid. They have no idea about what actually goes on and quite frankly the position is a waste of time and money. You have regionals that have no clue about clinic operations or ones that don't care as long as they make their bonus. On the very rare occasions they show up to the clinic, it is an interuption of daily operations and they don't offer any actual help. Outside of the clinic, we have been shown time and time again that the corporate team does not care about its people. We are just boxes that have to get checked off in order to get the numbers.

Ummm let’s see. I could write book. The 5 stars they do have is from ideal image asking current employees to do it. They DO NOT care about their staff at all. While corporate people sit at home in their nice warm houses making 6 figures the staff gets yelled at and belittled by clients all day and don’t get raises. If corporate had to do what we do they wouldn’t last a day. You work 10 plus hours and don’t get a break. Then when a corporate employee wants to come in for their free treatments we are expected to call current guests who paid to cancel them to fit in the corporate employee while this paying guest has to wait 2 months now to get in.