Ideal Image reviews

2.7

30% would recommend to a friend

(1,406 total reviews)
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Jason Feldman

32% approve of CEO

23% positive business outlook

Ideal Image has an employee rating of 2.7 out of 5 stars, based on 1,406 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ideal Image employee rating is 25% below average for employers within the Servizi personali per i consumatori industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Apr 12, 2019
Recommend
CEO approval
Business Outlook

Pros

free treatments and the girls in my center were amazing

Cons

They will work you to death. If you have a family or plan on having one I would not recommend. They are open retail hours but with less employees and lower pay. It is miserable. They increased our hours over the last 6 months but reduced the staff. Not sure how they thought that was going to work but nobody wants to be there 6-7 days a week and doing the job of 2-3 people.

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Ideal Image Response
5y
Thank you for your insight. We are sorry to hear about this experience. We are taking yours and all other comments into consideration as we continue to implement new ideas and strategies to grow.
1.0
Apr 11, 2019
Recommend
CEO approval
Business Outlook

Pros

Free services- that you don't receive because you are too busy

Cons

Company has a lot of turnover and management is unwilling to help staff. Retaliation on employees who express grievances. There are opinions by some staff and clients as to the company having questionable ethical values (when is comes to treatments and unsatisfied clients). There are some requirements by the company that could risk RNs to lose their license if something were to happen to a client. I have also seen injections done improperly, there was even an Instagram video of this! I have seen multiple clients have really bad fillers done, and when they complain they are told to pay more to have it fixed (and even then it doesn't look right). Some of the staff refer clients to a facility close by, because they don't have faith in one of the injection nurses! Minimal room for advancement within the company. Bonus plans and employee benefits change frequently. Provider Policies also frequently change, making it difficult to follow proper protocol. Training can be very good, but varies based on staffing needs and may be cut short; resulting in minimally trained and unprepared providers. Some facilities are very busy and you may be required to work without breaks on a regular basis. I believe some issues are corporate wide. Clinic management and other employees warned me after being hired that this particular clinic is known for being negative, but it was surpising to find that it was the regional and clinic management creating many of the issues; and employees were fearful of retaliation for voicing concerns about management. I agree with previous statements regarding working the staff into the ground then making it difficult for them to take time off. They do create a toxic environment. Employees are encouraged to get on board with reporting people for any little thing, and if someone might be on the chopping block they call employees and ask them for information on that person no matter how small and opinion based it is, and then use it as leverage for termination. They do have a lot of turnover and fire people over silly things, that are twisted to make them seem more serious. The company is centered around corporate greed over client satisfaction and safety. I personally should have listened to my gut instinct and left after the first couple of weeks.

1.0
Jun 28, 2018
Recommend
CEO approval
Business Outlook

Pros

You have an opportunity to make a positive impact in the lives of people who really need it. It's truly a pleasure to be able to make people happy, to solve personal problems, and to fix flaws.

Cons

ZERO job security and you CANNOT trust anyone! Upper management will lie to save their own backsides, Senior Leadership couldn't care less. But you'll be asked to lie to Guests just to make a sale. The Treatment Providers are over paid, glorified Estheticians who do nothing but complain all day. It's just a miserable place to be! A real disappointment.

Viewing 64 - 66 of 1,406 Reviews

Glassdoor has 1,449 Ideal Image reviews submitted anonymously by Ideal Image employees. Read employee reviews and ratings on Glassdoor to decide if Ideal Image is right for you.